Shipping Policy
At Permaplug, we strive to ensure that your order is processed and shipped as quickly as possible. Please review our shipping policy below for details on how we handle shipping and delivery of our products.
Order Processing
- Standard Processing Time: Orders are generally processed and handed off to the courier within 24 business hours of purchase.
- Exceptions: Processing times may be extended during holidays, when the post office is closed, or due to other unforeseen circumstances. We appreciate your understanding and patience during these times.
Shipping Methods and Delivery Times
- Standard Shipping: Typically, our standard shipping method will deliver your order within 5-7 business days after it has been handed off to the courier.
- Expedited Shipping: If you choose expedited shipping at checkout, your order will be delivered within 2-5 business days after it has been handed off to the courier.
Shipping Costs
- Shipping costs are calculated at checkout based on your selected shipping method and your shipping address.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status and location of your shipment.
International Shipping
- We currently ship to the United States, Canada, and Mexico. International shipping times and costs may vary depending on the destination country and selected shipping method.
Shipping Issues
- If you encounter any issues with your order or have questions about your shipment, please contact us at support@permaplug.com. We will do our best to resolve any issues as quickly as possible.
Additional Information
- Permaplug is not responsible for delays caused by the courier, weather conditions, or any other circumstances beyond our control.
- Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
We DO SHIP internationally, but Permaplug DOES NOT cover any extra shipping rates or customs/import fees.
We appreciate your business and strive to provide the best possible service. If you have any questions about our shipping policy, please feel free to contact us.
Thank you for choosing Permaplug!